Returns & Exchanges
If you are not completely satisfied with our product or happy with your purchase, please let us know. Refunds and exchanges must be requested within 30 days upon delivery. To be eligible for a return, your items must be unused and in the same condition that you received it. It must also be in the original package with a receipt or proof of purchase.
REFUNDS:
Our policy lasts 30 days after your order has been delivered. If 30 days have gone by since your product(s) were delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase & In case of defective or damaged goods please provide Photographic evidence.
Send your Return request & the Receipt to: a1smartstore.com@gmail.com
When we send you an address to return the item, you will have to pay the shipping fees. ( If item is Correctly chosen & NOT Originally Damaged )
All defective products must be returned within 30 days by traceable post from the date you placed your order.It may take up to 7 business days to process your return after we receive your product.The buyer is responsible for all further shipping fees.
If you would like a refund, please contact us for the RMA return number and please contact us for the return address and then ship the item(s) to our warehouses:
Once we receive and inspect your returns, we will send you an email notifying if the return was approved or rejected.
For exchange buyer MUST return the defective item for 1 to 1 exchange or refund, the return cost due to buyer and the Paypal service fee is not refundable.
The Paypal return policy: https://www.paypal.com/ch/webapps/mpp/ua/buyer-protection?locale.x=en_us
If any drones are fly lost is not under the warranty and not accept the return. The drones must need to return to the manufacturer for warranty, please contact us for return address and then return the item back to manufactures for manufacturers warranty.
#Paypal cover the return shipping cost up to 12 returns on eligible PayPal purchases.
HOW DOES IT WORK?
Activation in just a few clicks
First, sign up for PayPal – it’s fast and free. Then, return to this page to activate Return Shipping on Us to get refunded or to create a free return shipping label, for up to $30 USD per claim on 12 eligible purchases a year.
Follow the seller’s return instructions for your purchase. Remember to keep a copy of your return shipping receipt.
Log in to your PayPal account, select the purchase you returned and click on “Request return shipping refund”. Submit the return shipping request form, along with proof of your return within 30 days.
If your claim is approved we’ll send a refund of up to $30 USD to your PayPal account within 10 business days.*
Request refund or print label
Print a free return shipping label or if you’ve already returned your item, visit the returns request page to request a refund for your shipping costs.
EXCHANGES:
If you would like to exchange your item(s), email us at
a1smartstore.com@gmail.com with the item number/sku (found at the end of the item title) and the item variation/color of the style that you want.*
ALL CLEARANCE ITEMS ARE FINAL SALE
* PLEASE CHECK THIS RETURN POLICY CLEARLY BEFORE YOU MAKE THE ORDERS AND PLEASE DON'T ORDER ANYTHING IF YOU CANNOT ACCEPT THIS RETURN POLICY.*