Refund Policy

Our policy lasts 90 days after your order has been delivered. If 90 days have gone by since your product(s) were delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase & In case of defective or damaged goods please provide Photographic evidence.

Send your Return request & the Receipt to: a1smartstore.com@gmail.com

When we send you an address to return the item, you will have to pay the shipping fees. ( If item is Correctly chosen & NOT Originally Damaged )

Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange and the Paypal service fee is not refundable.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error 

Any item that is returned more than 90 days after delivery by traceable post.

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days and the Paypal service fee is not refundable.

Exceptions / non-returnable items
Non-returnable factors include products that have been used for a while and don't like them.Product damage caused by human factors such as intentional scratches or other intentional damage within the warranty period.

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at a1smartstore.com@gmail.com

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at a1smartstore.com@gmail.com

Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

https://www.paypal.com/us/cshelp/article/how-do-i-create-a-shipping-label-to-return-a-purchase-to-the-seller-help689

IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. Our policy does not entitle you to reimbursement for the return shipping costs that you may incur.

Information:
If you need to return a product, please contact us as soon as possible by emailing us to a1smartstore.com@gmail.com